Policies
Delivery
Items are usually dispatched within 1-4 working days, unless stated otherwise, for example commission pieces.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Digital downloads
Your files will be sent in a PDF format to the email address registered for payment.
Payment options
Secure options:
Visa Debit
Visa
Mastercard
PayPal
American Express
We also accept Billies Inks gift cards.
Returns & exchanges
We accept returns and exchanges
Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Please contact us if you have any problems with your order at enquiry@billiesinks.com
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Shop Details
Billies Inks
PETERBOROUGH, Cambridgeshire United Kingdom
PETERBOROUGH, Cambridgeshire United Kingdom
For more information please email us at enquiry@billiesinks.com and we will get back you within 24 hours.
Home & Garden Categories
Items from the Home & Garden category will be sent via our recommended third party suppliers.
- Shipping £2.95 + VAT for orders with a basket value below £9.99 excluding VAT
- Free delivery on orders with a basket value above £9.99
- Return unwanted items back generally come with a restocking charge of £10+vat
All stock of the third parties products are held in warehouses all over the world ready for immediate dispatch to your country.